{"id":17,"date":"2026-11-04T10:16:24","date_gmt":"2026-11-04T10:16:24","guid":{"rendered":"https:\/\/support.stylusx.com\/report\/"},"modified":"2026-11-05T13:35:36","modified_gmt":"2026-11-05T13:35:36","slug":"report","status":"publish","type":"page","link":"https:\/\/support.stylusx.com\/fr\/report\/","title":{"rendered":"Signaler un probl\u00e8me"},"content":{"rendered":"<section class=\"sx-hero\"><span class=\"sx-eyebrow\">Signaler un probl\u00e8me<\/span><h1>Vous avez trouv\u00e9 un bug ? Dites-le-nous.<\/h1><p>Chaque rapport nous aide \u00e0 am\u00e9liorer StylusX. Racontez-nous ce qui s\u2019est pass\u00e9 et nous l\u2019examinerons.<\/p><\/section>\n<section class=\"sx-section sx-split\">\n<aside class=\"sx-side\">\n<div class=\"sx-card\"><div class=\"sx-ico\"><svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg><\/div><h3>Avant de signaler un probl\u00e8me<\/h3><ol class=\"sx-steps\"><li>Mettez StylusX \u00e0 jour vers la derni\u00e8re version depuis le Microsoft Store.<\/li><li>Red\u00e9marrez l\u2019application et r\u00e9essayez.<\/li><li>Consultez <a href=\"\/fr\/faq\/\" style=\"color:var(--sx-accent)\">FAQ<\/a> pour une solution rapide.<\/li><\/ol><\/div>\n<div class=\"sx-card\"><div class=\"sx-ico\"><svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 8v4\"\/><path d=\"M12 16h.01\"\/><\/svg><\/div><h3>Un bon rapport comprend<\/h3><p>Votre version de StylusX, votre appareil et votre stylet, les \u00e9tapes exactes qui m\u00e8nent au probl\u00e8me et, si possible, une capture d\u2019\u00e9cran.<\/p><\/div>\n<div class=\"sx-card\"><div class=\"sx-ico\"><svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"3\"\/><path d=\"M4 7l8 6 8-6\"\/><\/svg><\/div><h3>Ce n\u2019est pas un bug ?<\/h3><p>Pour toute question sur votre achat ou autre chose, contactez-nous plut\u00f4t.<\/p><a class=\"sx-link\" href=\"\/fr\/contact\/\">Nous contacter \u2192<\/a><\/div>\n<\/aside>\n<div class=\"sx-formcard\"><h2>Rapport de probl\u00e8me<\/h2><p>Les champs marqu\u00e9s d\u2019un * sont obligatoires.<\/p>\n<div class=\"forminator-ui forminator-custom-form forminator-custom-form-11 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-11\" data-uid=\"6af900e5df3b8\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-11\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-11 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"11\"\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"theme\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6af900e5df3b8\" action=\"\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_6af900e5df3b8\" id=\"forminator-field-name-1_6af900e5df3b8-label\" class=\"forminator-label\">Nom <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"Votre nom\" id=\"forminator-field-name-1_6af900e5df3b8\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6af900e5df3b8\" id=\"forminator-field-email-1_6af900e5df3b8-label\" class=\"forminator-label\">Adresse e-mail <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"you@example.com\" id=\"forminator-field-email-1_6af900e5df3b8\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_6af900e5df3b8\" id=\"forminator-field-text-1_6af900e5df3b8-label\" class=\"forminator-label\">Version de StylusX <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"ex. 2.0\" id=\"forminator-field-text-1_6af900e5df3b8\" class=\"forminator-input forminator-name--field\" data-required=\"true\" \/><\/div><\/div><div id=\"text-2\" class=\"forminator-field-text forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_6af900e5df3b8\" id=\"forminator-field-text-2_6af900e5df3b8-label\" class=\"forminator-label\">Appareil &amp; stylet<\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"ex. Surface Pro avec Surface Pen\" id=\"forminator-field-text-2_6af900e5df3b8\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"select-1\" class=\"forminator-field-select forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-form-11__field--select-1_6af900e5df3b8\" id=\"forminator-form-11__field--select-1_6af900e5df3b8-label\" class=\"forminator-label\">O\u00f9 le probl\u00e8me est-il survenu ? <span class=\"forminator-required\">*<\/span><\/label><select  id=\"forminator-form-11__field--select-1_6af900e5df3b8\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"1\" name=\"select-1\" data-default-value=\"\" data-placeholder=\"Choose an option\" data-search=\"false\" data-search-placeholder=\"Choose an option\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-11__field--select-1_6af900e5df3b8-label\"><option value=\"\"  >Choisissez une option<\/option><option value=\"brushes-drawing\"  data-calculation=\"0\">Pinceaux &amp; dessin<\/option><option value=\"layers\"  data-calculation=\"0\">Calques<\/option><option value=\"animation\"  data-calculation=\"0\">Animation<\/option><option value=\"pattern-mode\"  data-calculation=\"0\">Mode motif<\/option><option value=\"recording\"  data-calculation=\"0\">Enregistrement<\/option><option value=\"psd-abr-import-export\"  data-calculation=\"0\">Import &amp; export Adobe\u00ae Photoshop\u00ae PSD \/ ABR<\/option><option value=\"interface-windows\"  data-calculation=\"0\">Interface &amp; fen\u00eatres<\/option><option value=\"performance\"  data-calculation=\"0\">Performances<\/option><option value=\"crash-or-freeze\"  data-calculation=\"0\">Plantage ou blocage<\/option><option value=\"other\"  data-calculation=\"0\">Autre<\/option><\/select><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6af900e5df3b8\" id=\"forminator-field-textarea-1_6af900e5df3b8-label\" class=\"forminator-label\">Que s\u2019est-il pass\u00e9 ? <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-1\" placeholder=\"D\u00e9crivez le probl\u00e8me et ce que vous attendiez.\" id=\"forminator-field-textarea-1_6af900e5df3b8\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-2\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-2_6af900e5df3b8\" id=\"forminator-field-textarea-2_6af900e5df3b8-label\" class=\"forminator-label\">\u00c9tapes pour reproduire<\/label><textarea name=\"textarea-2\" placeholder=\"1. Ouvrir\u2026 2. Cliquer\u2026 3. Le probl\u00e8me appara\u00eet\" id=\"forminator-field-textarea-2_6af900e5df3b8\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-1\" class=\"forminator-field-upload forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-upload-1_6af900e5df3b8\" id=\"forminator-field-upload-1_6af900e5df3b8-label\" class=\"forminator-label\">Capture d\u2019\u00e9cran (facultatif)<\/label><span id=\"forminator-field-upload-1_6af900e5df3b8-description\" class=\"forminator-description\">JPG, PNG, GIF ou WebP, jusqu\u2019\u00e0 8 Mo.<\/span><div class=\"forminator-file-upload\" data-element=\"upload-1_6af900e5df3b8\" aria-describedby=\"forminator-field-upload-1_6af900e5df3b8-description\"><input type=\"file\" name=\"upload-1\" id=\"forminator-field-upload-1_6af900e5df3b8\" class=\"forminator-input-file\" accept=\".jpg,.jpeg,.png,.gif,.webp,image\/jpeg,image\/png,image\/gif,image\/webp\" tabindex=\"-1\"><button id=\"forminator-field-upload-1_6af900e5df3b8_button\" class=\"forminator-button forminator-button-upload\" data-id=\"forminator-field-upload-1_6af900e5df3b8\">Choisissez un fichier<\/button><span data-empty-text=\"Aucun fichier s\u00e9lectionn\u00e9\">Aucun fichier s\u00e9lectionn\u00e9<\/span><button class=\"forminator-button-delete\" style=\"display: none;\"><i class=\"forminator-icon-close\" aria-hidden=\"true\"><\/i><span class=\"forminator-screen-reader-only\">Supprimer le fichier t\u00e9l\u00e9vers\u00e9<\/span><\/button><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"consent-1\" class=\"forminator-field-consent forminator-col forminator-col-12\"><div class=\"forminator-field\"><div class=\"forminator-checkbox__wrapper\"><label id=\"forminator-field-consent-1_6af900e5df3b8__label\" class=\"forminator-checkbox forminator-consent\"><input type=\"checkbox\" name=\"consent-1\" id=\"forminator-field-consent-1_6af900e5df3b8\" value=\"checked\" aria-labelledby=\"forminator-field-consent-1_6af900e5df3b8-label\" aria-describedby=\"forminator-field-consent-1_6af900e5df3b8__description\" data-required=\"true\" aria-required=\"true\" \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><\/label><div id=\"forminator-field-consent-1_6af900e5df3b8__description\" class=\"forminator-checkbox__label forminator-consent__label\">J\u2019accepte que StylusX enregistre et utilise mes informations pour r\u00e9pondre \u00e0 ma demande. Plus d\u2019informations dans la <a href=\"https:\/\/stylusx.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Politique de confidentialit\u00e9<\/a>.<\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\" style=\"margin: 0;\"><div id=\"captcha-1\" class=\"forminator-field-captcha  forminator-col-12\"><div class=\"forminator-captcha-left forminator-g-recaptcha recaptcha-invisible\" data-theme=\"light\" data-badge=\"bottomleft\" data-sitekey=\"6LfqsREuAAAAABSWIO0J7plRJgJt4d_CdQHNJlyr\" data-size=\"invisible\"><\/div> <\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Envoyer le rapport<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"f91961676f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/17\" \/><input type=\"hidden\" name=\"form_id\" value=\"11\"><input type=\"hidden\" name=\"page_id\" value=\"17\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/support.stylusx.com\/fr\/report\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<p class=\"sx-recap\">Ce site est prot\u00e9g\u00e9 par reCAPTCHA, et la <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">Politique de confidentialit\u00e9<\/a> et <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" rel=\"noopener\">Conditions d\u2019utilisation<\/a> de Google s\u2019appliquent.<\/p>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Report a problem Found a bug? Let us know. Every report helps us make StylusX better. Tell us what happened and we&#8217;ll look into it. Before you report Update StylusX to the latest version from the Microsoft Store. Restart the app and try again. Check the FAQ for a quick fix. A great report includes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.stylusx.com\/fr\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.stylusx.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.stylusx.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.stylusx.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.stylusx.com\/fr\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":4,"href":"https:\/\/support.stylusx.com\/fr\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":61,"href":"https:\/\/support.stylusx.com\/fr\/wp-json\/wp\/v2\/pages\/17\/revisions\/61"}],"wp:attachment":[{"href":"https:\/\/support.stylusx.com\/fr\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}